Your privacy is important to us
We collect information you provide directly (name, email, phone, payment info), automatically (location, device info, usage data), and from third parties (social media, payment processors).
We use your information to provide services, process payments, communicate with you, improve our platform, ensure safety and security, and comply with legal obligations.
We share information with drivers/riders for service delivery, service providers for operations, law enforcement when required, and business partners with your consent.
We collect precise location data to match riders with drivers, calculate fares, and provide navigation. You can control location permissions in your device settings.
We implement industry-standard security measures including encryption, secure servers, regular security audits, and access controls to protect your data.
You have the right to access, correct, delete your data, opt-out of marketing, and request data portability. Contact us to exercise these rights.
We use cookies and similar technologies to enhance user experience, analyze usage, and personalize content. You can manage cookie preferences in your browser.
Our services are not intended for users under 18. We do not knowingly collect information from children.
We may update this policy periodically. We will notify you of significant changes via email or app notification.
For privacy concerns, contact us at privacy@onini.com
Last updated: April 2026